For Next Business Day delivery, place your order before 11 AM Central Time from Monday to Friday, and we'll ship it out the same day. Orders received after 11 AM Central Time will be shipped the following business day. Please note that our carriers do not operate on weekends, and orders are not shipped or delivered during that time. If you need Saturday delivery, please contact us to arrange it (additional charges may apply). Please be aware that our carriers do not pick up or deliver on six U.S. national holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

*Urns marked as Third Party may require 5-7 business days (plus shipping time) after the proof is signed and submitted. These special order urns are custom-made to meet your specifications.

At our company, we value your satisfaction and want you to be fully content with your purchase. That's why we provide a generous 60-day refund policy for all our products. If you happen to buy an unused and non-personalized item that doesn't meet your expectations within that time-frame, we are committed to honoring a full refund. For additional information, please visit our returns & refunds section to learn more about our policy. Your happiness is our top priority!

When selecting an urn for ashes, its generally advised to follow the guideline of 1 cubic inch for every pound that the person or pet’s weight.  In our collection, each urn is labeled with its approximate capacity in cubic inches, allowing you to choose the size that suits your intended amount of ashes. It's important to note that capacities may vary slightly. We recommend opting for an urn with slightly more space than you anticipate needing, ensuring ample room for the ashes. Size guide

Monday – Friday

8:00am – 5:00pm CST

Yes, it is possible to ship cremated remains, but please note that only the United States Postal Service (USPS) allows such shipments. Other shipping carriers like UPS, Federal Express (FedEx), and DHL do not knowingly transport cremated remains due to their irreplaceable nature and the inability to insure them adequately. However, UPS, FedEx, and DHL do accept empty cremation urns for shipping, but they cannot transport urns containing ashes.

According to the Transportation Security Administration (TSA), it is essential to be aware of the regulations surrounding the transportation of cremated remains. While some airlines may not permit cremated remains as checked baggage, it is advisable to check with your specific airline for any restrictions. It's important to note that TSA officers will not open crematory containers during the screening process. To facilitate the screening procedure, it is suggested to use a temporary or permanent crematory container made of lighter materials such as wood or plastic. Containers made of opaque materials that hinder clear visibility of the contents will not be permitted. Keep in mind that even if an item is generally allowed, it may still undergo additional screening or be prohibited if it raises security concerns. The final decision on whether an item can be brought onto the plane rests with TSA. However, empty cremation urns can be transported if the lid can be removed for inspection. At Funeral.com, we recommend using scattering or temporary urns while traveling by air.

Biodegradable urns are crafted from natural, non-toxic materials that undergo natural decomposition. These eco-friendly urns are designed for both earth and water burials, offering a sustainable choice. Specifically for sea burials, certain urns are engineered to dissolve within minutes, while others break down completely within a week. When buried in the earth, ashes contained within these urns can decompose in less than a year. Additionally, these urns are suitable for scattering ashes as well. Discover our carefully curated assortment of biodegradable urns available here [insert link], providing you with a range of environmentally conscious options.

Cremated remains offer various options for final resting places that honor the deceased and provide comfort to the family. One choice is to place the ashes in a memorial urn, which can be prominently displayed in your home. Alternatively, the remains can be interred in a designated family cemetery plot. Many families opt to scatter the ashes at a location that held special significance to their loved one and their family. To keep cherished memories close, family members may choose to divide the cremated remains into small keepsake urns or cremation jewelry. Some mausoleums or chapels feature columbariums, which are designed with small niches to hold memorial urns. The possibilities for the final resting place are limitless and can be tailored to honor the wishes of both you and your loved one.

A scattering urn is specifically designed to securely hold cremated remains and facilitate the safe dispersal of ashes. With an easily accessible opening, it allows you to direct and control the scattering process according to your preferences. Explore our wide range of scattering urns available, offering you a diverse selection to choose from.

A scattering ceremony is a unique and personalized memorial service centered around the meaningful act of scattering cremated remains. It brings together friends and family members in a chosen location that holds special significance for the departed individual. During the ceremony, attendees have the opportunity to share cherished memories, photographs, and stories, creating a heartfelt atmosphere of remembrance. The service can be tailored to suit individual preferences, whether it be a simple or elaborate gathering, with religious or personal elements. Following the ceremony, the scattering of the cremated remains takes place, allowing loved ones to bid their final farewell in a poignant and meaningful way.

Yes, it is possible to access the property with the owner's permission. However, it is important to note that ownership of the property may change over time, which could potentially limit your future access to the property.

As per the guidelines provided by the United States Environmental Protection Agency (EPA), the scattering of cremated remains on the ocean is permissible, provided that it occurs at a minimum distance of three nautical miles from the nearest land. For detailed rules and regulations regarding this practice, we recommend referring to the EPA's official website.

A cubic inch is a commonly used unit of measurement for volume. It represents the volume of a cube with each side measuring one inch in length. In the context of the cremation industry, the capacity of an urn is often expressed in cubic inches, indicating the amount of ashes it can hold.

Yes, Engraving adds a personal touch to the urn or keepsake. Many of our urns can be customized with engravings, including names, dates, and even epitaphs. Each product description will specify if engraving is available for that particular urn. Additionally, the product details will mention the maximum number of characters allowed for engraving, ensuring you can create a meaningful tribute.

When it comes to burial, we generally suggest considering a marble urn. However, metal urns can also be suitable for burial purposes. To ensure compliance with local cemetery regulations and policies, we advise contacting your specific cemetery for the most accurate and up-to-date information. They will provide guidance on the types of urns permitted for burial within their grounds.

We strive to process most orders within 1 to 2 business days, excluding weekends and U.S. national holidays.

Standard Ground shipping is available for $10 to the lower 48 states, typically delivered within 2-3 business days. Shipping to Minnesota, Wisconsin, North Dakota, and South Dakota usually takes 1 day. Alaska and Hawaii shipments have a flat fee of $45 per order and typically arrive within one week.

For Express Shipping, we offer Second Business Day service to anywhere in the U.S., including Hawaii and Alaska. Orders submitted by 11 AM Central, Monday through Friday, will ship the same day and arrive in two business days. Next Business Day service is also available for the continental U.S. Orders submitted by 11 AM Central Time, Monday through Friday, will ship the same day and arrive the next business day.

The majority of shipments are fulfilled through FedEx or UPS, unless otherwise specified.

At Funeral.com, we prioritize our customers' satisfaction and the quality of our premium urns and keepsakes. We genuinely care about your experience with us. If, for any reason, you're not satisfied with your purchase, please reach out to us to inform us of your intent to return the items.

To be eligible for a full refund, please ensure that the item meets the following criteria:

• Unused
• Not engraved
• In the same condition that you received it
• In the original packaging

Once we have approved and received the returned items, we will promptly process a refund to the original credit card used for the purchase. You will also receive a confirmation email for your records. Please keep in mind that it may take an average of 3-5 business days for the refunded funds to be deposited into your account, depending on your bank. If you have any further questions, please feel free to reach out to us.

Yes. Every item we offer undergoes a thorough inspection to ensure it meets your expectations of quality. However, in the unlikely event that an item arrives damaged, we are committed to resolving the issue. Please reach out to us, and we will gladly arrange for a replacement. Your satisfaction is our top priority, and we will do everything we can to make it right.

Click here to learn more about our returns and refunds policy. Still need help? Our dedicated customer care team would love to assist you. Feel free to reach out to our dedicated support staff via Live Chat or e-mail us at support@funeral.cm