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The urn is beautiful and arrived in a very timely manner, but they did not use the font I selected in the engraving and haven't replied to my email for few weeks or to a survey I filled out either. Only giving 3 stars for not using font I selected and no response to my communications to them afterward. Item itself is very nice.
This is a beautiful and unique pet urn. I’m very happy with the quality and craftsmanship.
Looks nice, but you did not use the font I selected. That was disappointing. I sent an email immediately and still haven’t heard back from anyone until this email.
I recently purchased a small pet photo box for my beloved Zodi. It is exactly what I wanted and arrived in superior packaging. I was able to speak directly to customer service and was treated with the utmost respect and in very friendly manner. I cannot say enough good things about this company. Highly recommended. It's refreshing to know that there are still businesses that walk like they talk.
Great product, fast shipping, helpful and friendly service