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Shipping Policy
How long does it take to process an order?
- Next Business Day orders received before 11 AM Central Time, Monday through Friday, ship the same day.
- Orders received after 11 AM Central Time ship the next business day.
- Orders are not shipped nor delivered on the weekend. Please email (support@funeral.com) to request Saturday delivery (additional charges apply).
***Urns noted as Third Party require 5-7 business days (plus shipping days) after proof is signed and submitted. These specialty urns are made to order.
Available Shipping Methods and Costs
Standard Ground - usually via Fedex or Speedee (regional) is $12 to the lower 48 states. Standard Ground from our Minnesota facility to most of the continental U.S. takes 2-3 business days. Delivery to Minnesota, and Most of Wisconsin, North Dakota and South Dakota typically takes 1 day.
Shipping to Alaska and Hawaii is available for a flat fee of $45 per order. This is not an express shipping method, but the packages usually arrive within one week.
Express Shipping
Second Business Day service is available to anywhere in the U.S including Hawaii and Alaska. This rate covers your entire order, regardless of size. With Second Business Day service, if your order is submitted by 11 AM Central, Monday through Friday, the order ships that same day, and you receive it two business days later.
(For example, an order placed Monday before 11 AM would be received Wednesday. Any order placed after 11 AM on a Thursday would ship on Friday and arrive on Tuesday.)
Next Business Day service (one business day) is to available anywhere in the continental U.S. This rate covers your entire order, regardless of size. With Next Day service, if your order is submitted by 11 AM Central Time, Monday through Friday, the order ships that same day and you receive your order the next business day. (For example, an order placed Monday before 11 AM would be received Tuesday)
Please note that orders will not be shipped over weekends (Saturdays and Sundays). We unfortunately cannot accommodate weekend pick-ups or refunds for shipping delays from 3 rd party shipment carriers. We apologize for any inconvenience and thank you for your business. If you have any questions or concerns regarding our 3rd party shipping methods, please contact the shipping carrier.
International Shipping
International shipping is currently not available.
Holiday Schedule
Shipping services are not available during the holidays:
New Year's Day
Memorial Day
4th of July
Labor Day
Thanksgiving
Day after Thanksgiving
Christmas Eve
Christmas Day
New Year's Eve
Regular Business Hours
Monday – Friday
8:00am – 5:00pm CST
