How to Close a Grubhub Account After Someone Dies (Subscriptions, Orders, and Account Deletion)

A routine notification can feel strangely painful after a death: a delivery receipt, a discount code, or a membership renewal that arrives as if nothing has changed. If you’re here because you need to close Grubhub account after death, the goal is usually the same—stop new orders, stop recurring charges, and close the account in a way that protects the estate.

This guide covers what to check first, how to cancel Grubhub subscription after death (including Grubhub+), how to remove payment method Grubhub has on file, and how to submit a grubhub account deletion request if you don’t have login access yet.

Before deletion, look for active orders, pending refunds, or credits

Deletion is often best as the final step. If there’s an active order, a refund in progress, or credits tied to a recent issue, deleting too early can make it harder to confirm what the estate is owed.

If you can sign in, check order history for anything scheduled or recently placed. If you can’t, search the person’s email (and text messages if you have lawful access) for “Grubhub,” “Seamless,” “receipt,” “refund,” or “order.” One confirmation email usually shows the date, delivery address, and the payment method that was charged—details that help you reconcile estate expenses later.

If you find an order that shouldn’t be delivered, contact support right away. If you find a refund still processing, consider waiting until it posts to the card statement before requesting deletion.

Stop recurring charges: cancel Grubhub+ and confirm billing has ended

When families search for stop Grubhub charges after death, the issue is frequently Grubhub+. Grubhub describes Grubhub+ as an auto-renewing membership in its Membership Terms of Use and explains that you should cancel at least 24 hours before the next scheduled payment to avoid another charge.

The Membership Terms also provide cancellation steps for mobile and desktop. In general, you’ll navigate to the account area, find the Grubhub+ membership section, choose “Manage membership,” then “Cancel,” and confirm.

One important variation is Amazon Prime. Some people receive Grubhub+ through Prime, and Grubhub’s Amazon Prime offer page notes you can cancel by unlinking Grubhub from Amazon in Amazon’s “Manage apps & services with data access,” or by contacting support for help. See Grubhub’s Amazon Prime Grubhub+ page for the current instructions.

After you cancel, confirm the result by watching the next statement. If the charge appears again, contact support and reference the cancellation date.

Remove saved payment methods and reduce the risk of new orders

Even after you cancel a membership, an account may still have saved cards and addresses. If you have access, remove stored payment methods in the account’s payment settings and confirm no default card remains on file.

Grubhub’s Privacy Policy explains that Grubhub collects payment information when you place orders or update saved payment methods, and it notes users can update information in their account profile. If you don’t have login access, protect the financial side by contacting the bank or card issuer, explaining that the cardholder is deceased, and asking how they recommend preventing future charges while the estate is being settled.

Request account deletion when you’re ready, even without login access

Searching “delete Grubhub account deceased” usually means you want the account fully closed, not just unused. It helps to separate two actions: stopping billing (canceling Grubhub+ and removing payment methods) and deleting the account (a privacy request).

Grubhub’s Privacy Policy explains that, depending on your jurisdiction, you may request deletion of personal information, and that Grubhub may need to verify identity before processing the request. The policy also lists an email option for submitting a “Privacy Request” (privacy@grubhub.com with the subject line “Privacy Request”). If you are acting for the estate, you may be asked to provide evidence that you are authorized to make the request.

In your request, include the account holder’s full name, the email address and phone number tied to the account (if known), and a statement that the account holder is deceased and you are the executor, administrator, or authorized representative. If you’re still waiting on access to a locked phone or email, focus on stopping charges first and return to deletion when you have enough identifying information.

If you’re tracking multiple services, Funeral.com’s digital accounts after a death checklist can help you organize next steps across accounts without feeling like you have to solve everything at once.

Grubhub is one line item; memorial decisions often follow

Digital closures are only one part of what families carry after a death. Once the urgent billing tasks quiet down, many people turn to funeral planning and the questions that come with it—especially when cremation is involved.

Cremation is now the majority choice in the United States. According to the National Funeral Directors Association, the 2025 cremation rate is projected to be 63.4%, rising to 82.3% by 2045. The Cremation Association of North America reports a 2024 U.S. cremation rate of 61.8%, reflecting the same overall trend.

If cremation is part of your plan, you may be deciding what to do with ashes. Some families choose a single memorial at home with cremation urns and cremation urns for ashes. Others share a portion using small cremation urns and keepsake urns. Funeral.com’s collections for cremation urns for ashes, small cremation urns, and keepsake urns can help you understand the differences, and the urn size calculator and chart can help with capacity questions.

For those who want something wearable, cremation jewelry—including cremation necklaces—holds a symbolic amount in a discreet piece meant for everyday life. If that feels comforting, Funeral.com’s cremation jewelry 101 article and its cremation jewelry and cremation necklaces collections can help you explore options without pressure.

Pet loss brings its own tender version of these questions. Families looking for pet urns, pet urns for ashes, or pet cremation urns for ashes often choose either a single memorial urn or a keepsake meant for sharing. Funeral.com’s pet urns for ashes guide is a gentle starting point, and its collections for pet cremation urns, pet figurine cremation urns, and pet keepsake cremation urns can help you compare styles.

Two practical questions come up often: keeping ashes at home and cost. Funeral.com’s guide to keeping ashes at home covers common concerns, and its 2025 guide on how much does cremation cost breaks down typical fees and ways families can plan with fewer surprises.

If scattering is part of the plan, a ceremony on or near water can be meaningful, but it can also come with logistics and regulations. Funeral.com’s water burial checklist can help you understand the steps before you commit to a date.

FAQs

In grief, efficiency matters—but so does gentleness. If you complete one protective step today—cancel the renewal, remove the payment method, or send the deletion request—you’ve made real progress. The rest can wait until you have more capacity.