How to Close a DoorDash Account After Someone Dies (DashPass, Gift Cards, and Billing)

After a death, the world doesn’t stop prompting you. Subscriptions still renew. Bank statements still arrive. And sometimes a DoorDash account keeps running in the background—saved cards, stored addresses, DashPass renewals, gift card balances, and an order history you may not want sitting online.

This guide is for families trying to close DoorDash account after death. We’ll cover how to cancel DashPass after death, how to stop DoorDash charges after death, what to do about a DoorDash gift card balance after death, and how to submit a DoorDash account deletion request when you’re closing the account for a deceased family member.

Start with the fastest win: stop billing and capture the basics

When people notice DoorDash activity after someone dies, it’s usually because a charge appears that shouldn’t. Start by stabilizing billing first, then move to privacy and deletion. A steady order is: cancel DashPass (or the subscription source), remove payment methods, then request deletion.

Before you click around, create one “DoorDash” note and write down the essentials:

• The email address and/or phone number on the account
• The most recent charge amount and date (from the bank or card statement)
• Whether you have access to the person’s phone (for one-time codes)
• Any visible gift card balance or DoorDash credits

If you do not have login access, you can still contact support with the account identifiers and charge details; expect verification when you are closing a food delivery account after death.

Cancel DashPass and confirm it will not renew

Recurring charges are commonly tied to DashPass. DoorDash’s consumer help center provides official instructions on how to cancel a DashPass subscription, and it notes that cancellation generally needs to happen at least 24 hours before the next scheduled payment to avoid being charged for the next period.

After you cancel, look for a status screen that indicates DashPass is canceled (or will not renew) and a confirmation email. If you’re acting for a deceased family member, a quick screenshot for your records can prevent confusion later.

If the charge is billed through an app store, cancel it there too. Apple explains where to cancel subscriptions in its subscription cancellation guide. Google provides steps in Google Play’s cancellation help. Deleting an app does not reliably stop subscription billing—cancellation does.

Remove saved payment methods once billing is under control

Once DashPass is canceled (or confirmed not renewing), remove saved payment methods. DoorDash’s help center explains how to remove a form of payment, typically from the Payment area where saved cards can be deleted.

Removing cards reduces the risk of accidental or unauthorized orders and supports families trying to stop DoorDash charges after death. Just keep the sequence in mind: payment removal is not the same as DashPass cancellation.

Gift cards and credits: decide what you want before you delete

A gift card balance can feel surprisingly emotional. If you find one, pause and decide what would feel respectful and practical for your family.

DoorDash’s Gift Card FAQ summarizes common terms: gift cards generally require an account to redeem, are typically not returnable or exchangeable for cash unless required by law, and often do not expire or deduct fees. In practice, most families either use the balance for immediate household needs or note it and ask support what options exist for that account.

If you expect to delete the account, handle any value you intend to use first. Once an account is deleted, recovering a balance can be difficult.

Request account deletion and protect privacy

Once billing is quiet, many families focus on privacy: removing personal data, order history, and saved addresses. DoorDash provides consumer guidance on deleting personal information or requesting data deletion. If you can log in, use the in-account deletion pathway when available and save any confirmation.

If you cannot log in—or you are closing the account on behalf of someone who has died—contact DoorDash support and keep the request plain: the account owner is deceased, you need to confirm DashPass is canceled, you want payment methods removed if possible, and you want the account closed/deleted. If you found this guide by searching delete DoorDash account deceased, you’re in the right place—keep the request factual and focused on billing and deletion. DoorDash lists support options on its consumer support page. Share the account email/phone if you know it, plus recent charge details.

If you’re closing multiple services, Funeral.com’s Digital Accounts After a Death checklist can help you build one “closure packet,” and Closing Accounts and Subscriptions After a Death can help you prioritize which bills and logins to handle first.

How this connects to funeral planning and memorial choices

Closing a DoorDash account may feel small compared to everything else, but it’s part of modern funeral planning: tying off loose ends so you can focus on the people and the goodbye.

Cremation continues to rise in the U.S. According to the National Funeral Directors Association, the U.S. cremation rate was projected to reach 63.4% in 2025. The Cremation Association of North America reports a U.S. cremation rate of 61.8% in 2024 and provides projections beyond that.

If cremation is part of your plan, the next questions tend to be practical: what to do with ashes, whether you’re comfortable with keeping ashes at home, and how to choose a memorial that fits your family. Many families start with cremation urns for ashes, then add small cremation urns or keepsake urns when sharing feels right. For pets, pet urns for ashes (including personalized pet cremation urns), pet figurine cremation urns, and pet keepsake cremation urns can help families memorialize in a way that matches life at home.

For a wearable memorial, cremation jewelry and cremation necklaces hold a small portion and can be part of daily life. If you want guidance, start with how to choose a cremation urn, keeping ashes at home, and water burial planning. If budgeting is part of the stress, the guide on how much does cremation cost can help you interpret quotes.

Frequently asked questions