How to Offer Condolences: What to Say, What to Avoid, and 10+ Message Examples - Funeral.com, Inc.

How to Offer Condolences: What to Say, What to Avoid, and 10+ Message Examples


Most people want to do the right thing when someone dies. Then the moment arrives—at a visitation, in a text thread, in a sympathy card—and your mind goes blank. If you’re looking up how to offer condolences, it usually means you care, and you don’t want to accidentally make grief harder.

The reassuring truth is that condolences do not need to be eloquent. They need to be real. A good condolence message is simply an acknowledgement of loss, a sign of presence, and an offer of support that doesn’t demand anything from the grieving person. You’re not trying to fix grief. You’re trying to stand near it.

What Condolences Are Actually For

Condolences are not advice, and they’re not a pep talk. They’re a way of saying, “I see what happened, and you are not alone.” When people ask what to say when someone dies, the most helpful answer is that you can keep it simple and still be deeply kind. Many grieving people remember the people who showed up quietly far more than they remember the exact phrasing.

If you’re writing to someone you don’t know well, short and respectful is often best. If you’re writing to someone close, you can add one specific memory or trait that feels true. Either way, clarity and sincerity matter more than length.

What to Say: A Simple Formula That Works

If you want a structure you can rely on in any situation, use this three-part approach:

  • Acknowledge the loss.
  • Name your support.
  • Reduce pressure (no need to respond, take your time, I’m here).

That’s it. You can do it in one sentence or three. You can do it in a card, text, email, or conversation. This is also the easiest way to avoid accidentally turning condolences into advice.

10+ Condolence Message Examples You Can Use

These condolence message examples are written to work in most situations. Choose one that fits your relationship and voice, and add the person’s name if you can.

  • “I’m so sorry for your loss. I’m thinking of you.”
  • “Please accept my condolences. I’m here for you.”
  • “I was very sorry to hear about [Name]. Sending you love and strength.”
  • “I’m holding you in my thoughts during this difficult time.”
  • “I don’t have the right words, but I want you to know I care.”
  • “I’m so sorry. If you want company or quiet support, I’m here.”
  • “Thinking of you and your family. Please take all the time you need.”
  • “I’m sorry you’re going through this. I’m here whenever you want to talk.”
  • “I’ll be thinking of you, especially in the days ahead.”
  • “I’m so sorry for your loss. No need to respond—I just wanted you to know you’re not alone.”
  • “Please accept my heartfelt sympathy. I’m here to help in any way I can.”
  • “I’m keeping you close in my thoughts. I’m so sorry.”

Short Sympathy Messages for Texts

Condolence texts are usually best when they’re brief and low-pressure. These are ready-to-send.

  • “I’m so sorry. Thinking of you.”
  • “I just heard. I’m here for you.”
  • “Sending love. No need to reply.”
  • “I’m so sorry for your loss.”
  • “Holding you in my thoughts.”

Sympathy Card Wording: Slightly Longer Notes

For a card, you can usually add one extra sentence without making it feel heavy. If you knew the person who died, naming a trait or memory can be comforting.

  • “I’m so sorry for your loss. [Name] was clearly deeply loved. I’m thinking of you and I’m here if you need anything.”
  • “Please accept my condolences. I will always remember [Name]’s [kindness/laughter/warmth]. Sending you comfort.”
  • “I’m holding you and your family in my thoughts. Please take gentle care of yourself.”
  • “I’m so sorry. I’m here for you in the days ahead, not just today.”

What to Say in Person When You’re Caught Off Guard

In-person moments can be the hardest, because grief makes silence feel awkward even when it’s normal. If you’re at a service or you run into someone unexpectedly, you can keep it simple:

  • “I’m so sorry for your loss.”
  • “I’m glad I could be here today.”
  • “I’m thinking of you.”
  • “I don’t have the right words, but I’m here.”
  • “I’m so sorry. [Name] mattered.”

If you feel yourself overexplaining, it’s usually a sign to return to a simple sentence. Presence matters more than length.

What Not to Say to Someone Who Is Grieving

When people search what not to say grieving, they’re usually afraid of making things worse. The phrases below are often meant kindly, but they can land as minimizing or pressuring because they imply the person should feel better, sooner, or differently.

  • “They’re in a better place.” (unless you know the person shares that belief)
  • “Everything happens for a reason.”
  • “At least…” (anything that starts with “at least” often minimizes pain)
  • “I know exactly how you feel.”
  • “You have to be strong.”
  • “Let me know if you need anything.” (not wrong, but often too vague to use)

You don’t need to replace these with something clever. Replace them with something steady: “I’m so sorry,” “I’m here,” and one specific offer.

Condolences Etiquette: How to Offer Help Without Creating Work for Them

Condolences etiquette is mostly about not making the grieving person manage you. That means avoiding advice, avoiding questions that require long replies, and avoiding pressure to respond quickly.

If you want to help, the best offers are specific and easy to accept. Instead of “Let me know if you need anything,” try one concrete option that fits your relationship.

  • “I can drop off dinner on Tuesday—would that help?”
  • “I can pick up groceries this week. Send a list if you want.”
  • “I can take the kids to the park Saturday afternoon.”
  • “I can make a few calls or handle a task if you want help.”
  • “I can sit with you quietly if you don’t want to be alone.”

Specific offers matter because grief drains decision-making. The easier you make it to accept help, the more likely your support will actually land.

How to Follow Up After the Funeral (When Support Often Drops Off)

Many grieving people say the hardest part comes later—after the service, when life “returns to normal” for everyone else. A simple follow-up message a few weeks later can mean more than the initial flood of condolences.

  • “I’ve been thinking about you. How are you holding up today?”
  • “No need to respond—just sending care.”
  • “I’m here if you want company this week.”
  • “I’m remembering [Name] today.”

If you’re worried about reopening sadness, you’re not. Grief is already present. You’re simply acknowledging it.

When You’re Unsure What’s Appropriate

If you don’t know the person well, keep your message short and neutral. If the person is religious and you share that tradition, prayer language can be comforting. If you don’t know their beliefs, avoid assuming. If the death is complicated, avoid statements about what the relationship “must have been” like. The safest approach is always the same: acknowledge the loss, name your support, and reduce pressure.

And if you want to do something tangible, consider a memorial gift that doesn’t require a big decision—such as a card with a meal delivery gift card, a simple care package, or a donation in the person’s name if the family has requested it. Many families also appreciate keepsakes that honor the person privately, like a framed photo, a printed program, or a small memorial candle.

A Final Note: Sincerity Beats Perfect Words

If you’re still worried you’ll say it wrong, choose the simplest sentence you can say sincerely: “I’m so sorry for your loss. I’m here for you.” That is almost always enough. When you send condolences with steadiness and without pressure, you’re doing what people actually need: reminding them they don’t have to carry grief alone.


Athenaeum Pewter Keepsake Urn - Funeral.com, Inc. Athenaeum Pewter Keepsake Urn - Funeral.com, Inc.

Athenaeum Pewter Keepsake Urn

Regular price $20.95
Sale price $20.95 Regular price $32.10
Cherry Woodgrain Box Adult Cremation Urn - Funeral.com, Inc. Cherry Woodgrain Box Adult Cremation Urn - Funeral.com, Inc.

Cherry Woodgrain Box Adult Cremation Urn

Regular price $108.95
Sale price $108.95 Regular price $112.80
Classic Raku Keepsake Urn - Funeral.com, Inc. Classic Raku Keepsake Urn - Funeral.com, Inc.

Classic Raku Keepsake Urn

Regular price $42.95
Sale price $42.95 Regular price $43.10
Magnolia Lovebirds Blue Resin Adult Cremation Urn - Funeral.com, Inc. Magnolia Lovebirds Blue Resin Adult Cremation Urn - Funeral.com, Inc.

Magnolia Lovebirds Blue Resin Adult Cremation Urn

Regular price $316.95
Sale price $316.95 Regular price $391.20
Crimson Rose with Bronze Stem Keepsake Urn - Funeral.com, Inc. Crimson Rose with Bronze Stem Keepsake Urn - Funeral.com, Inc.

Crimson Rose with Bronze Stem Keepsake Urn

Regular price $138.95
Sale price $138.95 Regular price $166.60
Moonlight Blue & Pewter Stainless Steel Adult Cremation Urn with Coral Design - Funeral.com, Inc. Moonlight Blue & Pewter Stainless Steel Adult Cremation Urn with Coral Design - Funeral.com, Inc.

Moonlight Blue & Pewter Stainless Steel Adult Cremation Urn with Coral Design

Regular price $289.95
Sale price $289.95 Regular price $355.00
Classic Pewter Three Band Keepsake Urn - Funeral.com, Inc. Classic Pewter Three Band Keepsake Urn - Funeral.com, Inc.

Classic Pewter Three Band Keepsake Urn

Regular price $18.95
Sale price $18.95 Regular price $26.90
Cherry Woodgrain Box Extra Small Cremation Urn - Funeral.com, Inc. Cherry Woodgrain Box Extra Small Cremation Urn - Funeral.com, Inc.

Cherry Woodgrain Box Extra Small Cremation Urn

Regular price $58.95
Sale price $58.95 Regular price $60.00
Geometric Bamboo Matte Black Adult Cremation Urn - Funeral.com, Inc. Geometric Bamboo Matte Black Adult Cremation Urn - Funeral.com, Inc.

Geometric Bamboo Matte Black Adult Cremation Urn

Regular price $271.95
Sale price $271.95 Regular price $331.20
Classic Granite Blue Gold Accent Ring Adult Cremation Urn - Funeral.com, Inc. Classic Granite Blue Gold Accent Ring Adult Cremation Urn - Funeral.com, Inc.

Classic Granite Blue Gold Accent Ring Adult Cremation Urn

Regular price $194.95
Sale price $194.95 Regular price $228.70
Lavender Rose with Pewter Stem Keepsake Urn - Funeral.com, Inc. Lavender Rose with Pewter Stem Keepsake Urn - Funeral.com, Inc.

Lavender Rose with Pewter Stem Keepsake Urn

Regular price $138.95
Sale price $138.95 Regular price $166.60
Classic Granite Blue Gold Accent Ring Keepsake Urn - Funeral.com, Inc. Classic Granite Blue Gold Accent Ring Keepsake Urn - Funeral.com, Inc.

Classic Granite Blue Gold Accent Ring Keepsake Urn

Regular price $19.95
Sale price $19.95 Regular price $29.00
Tan and Black German Shepherd, Resting Figurine Pet Cremation Urn - Funeral.com, Inc. Tan and Black German Shepherd, Resting Figurine Pet Cremation Urn - Funeral.com, Inc.

Tan and Black German Shepherd, Resting Figurine Pet Cremation Urn

Regular price From $193.95
Sale price From $193.95 Regular price $291.00
Limestone Rock Pet Cremation Urn - Funeral.com, Inc. Limestone Rock Pet Cremation Urn - Funeral.com, Inc.

Limestone Rock Pet Cremation Urn

Regular price From $160.95
Sale price From $160.95 Regular price $240.00
Cherry Photo Frame Large Pet Cremation Urn - Funeral.com, Inc. Cherry Photo Frame Large Pet Cremation Urn - Funeral.com, Inc.

Cherry Photo Frame Large Pet Cremation Urn

Regular price $100.95
Sale price $100.95 Regular price $115.90
Cherry Photo Frame Medium Pet Cremation Urn - Funeral.com, Inc. Cherry Photo Frame Medium Pet Cremation Urn - Funeral.com, Inc.

Cherry Photo Frame Medium Pet Cremation Urn

Regular price $87.95
Sale price $87.95 Regular price $99.40
Onyx Cylinder w/ Paws Pet Cremation Necklace, 19" Chain - Funeral.com, Inc. Onyx Cylinder w/ Paws Pet Cremation Necklace, 19" Chain - Funeral.com, Inc.

Onyx Cylinder w/ Paws Pet Cremation Necklace, 19" Chain

Regular price $98.95
Sale price $98.95 Regular price $106.60
Tower Pet Cremation Urn with Photo Holder - Funeral.com, Inc. Tower Pet Cremation Urn with Photo Holder - Funeral.com, Inc.

Tower Pet Cremation Urn with Photo Holder

Regular price From $139.95
Sale price From $139.95 Regular price $205.50
Simply Series Bronze Dachshund, Lying Down Figurine Pet Cremation Urn - Funeral.com, Inc. Simply Series Bronze Dachshund, Lying Down Figurine Pet Cremation Urn - Funeral.com, Inc.

Simply Series Bronze Dachshund, Lying Down Figurine Pet Cremation Urn

Regular price From $139.95
Sale price From $139.95 Regular price $207.00
Large Marble Vase Series Pet Cremation Urn - Funeral.com, Inc. Large Marble Vase Series Pet Cremation Urn - Funeral.com, Inc.

Small Marble Vase Series Pet Cremation Urn

Regular price From $159.95
Sale price From $159.95 Regular price $234.00
Horse Keepsake Pet Cremation Urn - Funeral.com, Inc. Horse Keepsake Pet Cremation Urn - Funeral.com, Inc.

Horse Keepsake Pet Cremation Urn

Regular price From $179.95
Sale price From $179.95 Regular price $264.00
Black Rock Pet Cremation Urn - Funeral.com, Inc. Black Rock Pet Cremation Urn - Funeral.com, Inc.

Black Rock Pet Cremation Urn

Regular price From $136.95
Sale price From $136.95 Regular price $198.00
Wooden Traditional Pet Cremation Urn with Heart Adornment - Funeral.com, Inc. Wooden Traditional Pet Cremation Urn with Heart Adornment - Funeral.com, Inc.

Wooden Traditional Pet Cremation Urn with Heart Adornment

Regular price From $139.95
Sale price From $139.95 Regular price $205.50
Black and Tan Doberman, Play Bowing Figurine Pet Cremation Urn - Funeral.com, Inc. Black and Tan Doberman, Play Bowing Figurine Pet Cremation Urn - Funeral.com, Inc.

Black and Tan Doberman, Play Bowing Figurine Pet Cremation Urn

Regular price From $193.95
Sale price From $193.95 Regular price $291.00
Pewter Infinity Cross Pendant, Stainless Steel Cremation Necklace - Funeral.com, Inc. Pewter Infinity Cross Pendant, Stainless Steel Cremation Necklace - Funeral.com, Inc.

Pewter Infinity Cross Pendant, Stainless Steel Cremation Necklace

Regular price $122.95
Sale price $122.95 Regular price $138.70
Bronze & Onyx Embossed Dove, 14K Gold - Plated Cremation Necklace - Funeral.com, Inc. Bronze & Onyx Embossed Dove, 14K Gold - Plated Cremation Necklace - Funeral.com, Inc.

Bronze & Onyx Embossed Dove, 14K Gold-Plated Cremation Necklace

Regular price $40.95
Sale price $40.95 Regular price $53.76
Bronze Hourglass w/ Zirconia, 14K Gold - Plated Cremation Necklace - Funeral.com, Inc.

Bronze Hourglass w/ Zirconia, 14K Gold-Plated Cremation Necklace

Regular price $99.95
Sale price $99.95 Regular price $150.00
Pewter & Onyx Embossed Tree, Stainless Steel Cremation Necklace - Funeral.com, Inc. Pewter & Onyx Embossed Tree, Stainless Steel Cremation Necklace - Funeral.com, Inc.

Pewter & Onyx Embossed Tree, Stainless Steel Cremation Necklace

Regular price $40.95
Sale price $40.95 Regular price $53.76
Teddy Bear Cremation Charm - Funeral.com, Inc. Teddy Bear Cremation Charm - Funeral.com, Inc.

Teddy Bear Cremation Charm

Regular price $77.95
Sale price $77.95 Regular price $78.70
Black & Onyx Triple Band Leather Cremation Bracelet - Funeral.com, Inc. Black & Onyx Triple Band Leather Cremation Bracelet - Funeral.com, Inc.

Black & Onyx Triple Band Leather Cremation Bracelet

Regular price $147.95
Sale price $147.95 Regular price $171.80
Pewter Round Hinged w/ Bronze Birds, 14K Gold - Plated Cremation Necklace - Funeral.com, Inc. Pewter Round Hinged w/ Bronze Birds, 14K Gold - Plated Cremation Necklace - Funeral.com, Inc.

Pewter Round Hinged w/ Bronze Birds, 14K Gold-Plated Cremation Necklace

Regular price $46.95
Sale price $46.95 Regular price $61.56
Rose Gold Pillar w/ Cubic Zirconias, 19" Chain Cremation Necklace - Funeral.com, Inc. Rose Gold Pillar w/ Cubic Zirconias, 19" Chain Cremation Necklace - Funeral.com, Inc.

Rose Gold Pillar w/ Cubic Zirconias, 19" Chain Cremation Necklace

Regular price $118.95
Sale price $118.95 Regular price $133.50
Rose Gold & Onyx Embossed Dove, 19" Chain Cremation Necklace - Funeral.com, Inc. Rose Gold & Onyx Embossed Dove, 19" Chain Cremation Necklace - Funeral.com, Inc.

Rose Gold & Onyx Embossed Dove, 19" Chain Cremation Necklace

Regular price $122.95
Sale price $122.95 Regular price $138.70
Rose Gold & Onyx Embossed Tree, 19" Chain Cremation Necklace - Funeral.com, Inc. Rose Gold & Onyx Embossed Tree, 19" Chain Cremation Necklace - Funeral.com, Inc.

Rose Gold & Onyx Embossed Tree, 19" Chain Cremation Necklace

Regular price $40.95
Sale price $40.95 Regular price $53.76
Heart Cremation Charm - Funeral.com, Inc. Heart Cremation Charm - Funeral.com, Inc.

Heart Cremation Charm

Regular price $77.95
Sale price $77.95 Regular price $78.70
Cremation Bracelet with Heart Charm - Funeral.com, Inc. Cremation Bracelet with Heart Charm - Funeral.com, Inc.

Cremation Bracelet with Heart Charm

Regular price $119.95
Sale price $119.95 Regular price $134.50